Authorised Installers and Specifiers

Automist must be specified and commissioned by an Authorised Installer. These partners regularly design, survey, install and service Automist in a wide variety of projects, and each is fully trained and audited to ensure that high standards are maintained.


  1. Insurance:

  • Must have Public Liability Insurance of at least £2 million.

  • Must have Professional Indemnity Insurance of at least £1 million.

  • The business description declared in the policy must be accurate for the works undertaken: installation of sprinklers/misting/fire suppression systems. For instance, ‘plumbing’ or 'building contractor' is not sufficient.
    Inefficacy cover must be included. This is not product efficacy (which is covered by Plumis's insurance policy), it is inefficacy of your services (installation): an unintended error in your installation that leads to a product failing to work.

  • Must have an Employer's Liability cover of at least £2 million for claims arising from a single event or series of related events in a single calendar year.

2. Electrical and Plumbing Competence:

  • We require all the electrical and plumbing work in every installation to be certified. Electrical work must meet the NICEIC standards and plumbing work must meet the standards of the Chartered Institute of Plumbing and Heating Engineers (CIPHE) Approved Contractor Persons (ACPs) of the CIPHE are able to self-certify under the Water Supply (Water Fittings) Regulations 1999 and the Water Bylaws 2000 (Scotland):

3. Training:

Each Authorised Reseller Installer (ARI) Company must hold certificates for each of the three roles (Designer, Installer and Business Developer) in order to hold a Plumis Authorisation.

  • A Designer - This person has a good understanding of the building regulations and standards, is responsible for creating the layout drawings, specifying the product and liaising with the customer to capture the design brief. Designers are fully trained to assess the best location for the Automist sprayheads, factoring in the shape and type of room and likely fire loads. This role will often involve discussing with building control and/or fire engineers to ensure there is a justification for the design.

  • An Installer - This is a hands-on skilled tradesperson, who will be installing the equipment. They will have to have a good understanding of electrical work, plumbing, fire alarms and fire-stopping in order to fulfil their role successfully. Installers have a thorough knowledge of Automist’s performance capabilities and restrictions on where items can be placed, ensuring they can recognise and deal with any issues or changes on site. They will also capture key installation information which is used to populate the commissioning form. Only fully trained ‘installers’ who have been audited can take responsibility for installation sign off.

  • A Business Development Manager (BDM) - This person will liaise with the customer and stakeholders about how Automist can be used to fulfil the fire safety plan, meet building regulations, or cater for the specific needs of an individual in an elective installation. Each installation is assessed on a case-by-case basis to ensure full understanding of the project requirements. The BDM will advise on Automist’s performance and practical issues around installation, and will make it clear if the system is not the most suitalbe solution to meet the requirements.

All designers, installers and BDMs must successfully complete the relevant Plumis training modules as part of the Authorisation process. Installers and designers are required to sit an annual test to ensure they have kept up to date with the latest developments and are still competent to carry out their role.

All Plumis Authorised Installers are audited at least once a year.

As part of an installer audit, as well as checking the installer's knowledge and the overall quality of installations in relation to our DIOM manual, we also consider things such as; Does the orignal drawing match the as-fitted installation? Has the installer checked and noted any changes in the premises that could cause potential issues? Has the installer checked that the water supply and pressure are still adequate? Has the client been provided with all the necessary documentation and advice on how to use the system? Have any deviations from the DIOM manual been recorded properly?

New installers are audited more regularly and we actively work alongside them to ensure competency.

Designers are audited by comparing as-fitted designs to the original layout designs. Whilst reviewing designs we will consider if equipment is being specified in preferred positions, the reasons behind any deviations and the thought process behind each layout.

Our rigorous audit process, alongside comprehensive training reflects our policy of continual improvement and commitment to providing excellent service through our network of Authorised Installers.

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